WEBSITE TEMPLATE FAQS
These FAQs are broken into sections to better help you locate the answer you need:
Before I buy an editable template.
Before I buy a customized for me template.
Specifics on what is included with each template.
What are the steps after I purchase?
Questions about editing.
Upgrading my site to a premium plan.
Email marketing information.
I have no coding experience. Can I still edit myself?
YES! I have created these templates on Wix.com which is one of the most user-friendly platforms out there! It's truly as simple as clicking boxes to upload and replace images, or type in new text. Even linking buttons to pages or URLs is as simple has hitting an icon and filling in the blanks!
Do you provide support when I am editing my template?
I have created a series of YouTube videos that walk you through the process of editing your new template. I will also provide you with a PDF that links to easy to understand information about particular topics on the Wix website, and you can find answers to my most asked questions in the sections below. At this price point, one on one support is not provided but can be purchased separately if needed.
What if I start editing and realize I would rather have you do it?
If you change your mind and decide you would prefer I edit for you, purchase this listing to upgrade.
What if I don't want, or feel ready, for some of the pages you included?
When you are first starting out you may not be ready to display a portfolio page, or licensing page, for example. If that's the case, you can easily hide these pages from your menu rather than deleting them, so that when you are ready you can simple unhide them and edit as needed. I show you how to do this in the video tutorials.
What exactly is included with the price of customization?
I will plug in your logo and images, change the colors of text, buttons, etc. to match your branding, (or you can chose to leave it as is), I will copy and paste text provided by you into each text box, and I will link all of your buttons to the appropriate page or website. There is a limit of 3 hours of design/communication time included in the price of the template, and it does not include changes to the structure of the template (excluding hiding pages of the menu). Structural changes must be discussed with Amber beforehand and a quote and turnaround time will be given.
What if I don't want, or feel ready, for some of the pages you included?
When you are first starting out you may not be ready to display a portfolio page, or licensing page, for example. If that's the case, I can easily hide these pages from your menu rather than deleting them, so that when you are ready you can simple unhide them and edit as needed. I will provide links to my video tutorials if you would like to do this part, or you can hire me at my current hourly rate to edit these for you.
Do you also set-up my email marketing?
While I do include an email subscription form for capturing customer email addresses, I do not set up the email marketing portion of your site. This will need to be done on the backend dashboard once the completed site is transferred to you. But don't worry! It's an easy process and I will provide links to info on Wix regarding this topic. This is another piece that can be hidden until you are ready.
What pages are included with my site template?
I have included all of the basics that a newer designer might need:
SHOP, ABOUT, LICENSING, CONTACT, & PORTFOLIO
I also included a Spoonflower Resize/Recolor Request Form that you can link to in your Spoonflower shop. (Now that customers can't message us through Spoonflower, this is an easy way to help them connect with you. I also include an email subscription form at the bottom of the home page, but as mentioned above, you will need to set up some pieces on the backend to make that functional once I transfer the site to you. Easy peasy! I promise!
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**Again, if you aren't ready for one or more of these pages as you are just starting out, they can be hidden for the time being, and turned back on when you do feel ready!
Can I purchase a domain directly through Wix?
Yes! After your site design has been transferred to your Wix account you can choose to upgrade to a premium plan which includes a free domain for the first year. Visit this page for more information:
https://support.wix.com/en/article/upgrading-your-site-to-premium-3066683
What if I already have domain with another provider?
If you already have a domain on another site it can be transferred to Wix. This process can take several days to go through so I recommend doing that shortly after purchasing your template so there isn't a delay in getting your new site up and running. Visit this page on Wix for more information: https://support.wix.com/en/article/transferring-a-domain-purchased-elsewhere-to-wix
Is it possible to have a free site through Wix?
Yes! The site I transfer to you is the free version which has a small Wix ad across the top of the page. You can keep the free Wix site with the ad in place until you are ready to upgrade. The URL will be formatted as siteprefix.wixsite.com/siteaddress, and can change the site prefix and site address; i.e. lilygirlpaper.wixsite.com/lilygirlpaper.